Microsoft says it isn’t using customer data from its Microsoft 365 apps to train its AI models. The clarification addresses reports circulating online in the last few weeks claiming Microsoft required Word and Excel users to opt out of training the company’s AI systems.

Microsoft on Wednesday denied claims that it uses customer data from its Microsoft 365 applications, including Word and Excel, to train artificial intelligence models. The response came after some users pointed out on social media that the company requires users to opt-out of its "connected experiences" feature,

Following concerns that Microsoft is using connected experiences in its office apps to train its AI language models, the company clarified that worries are unfounded.

The setting in question 'only enables features requiring internet access like co-authoring a document,' Microsoft says.

Microsoft's 'optional' Connected Experiences enable Microsoft to use Excel and Word files to train its AI technology, but it is possible to turn this feature off.

All of the recent hullabaloo surrounding Microsoft 365's 'connected experiences' has been a misunderstanding, per the company.

Reports that the tech giant is taking user data through its best known business software to train its AIs follows a global crash on Monday.

Microsoft has denies rumors of using Microsoft 365 customer data data to train AI models. The company took to social media and shared statements to explain its Connected Experiences within Microsoft 365.

This week, Microsoft refuted reports claiming that it is training its Copilot AI on data customers store in Microsoft 365.